Cancellation policy

Subscription Policy

Last Updated: January 15th, 2026

This Subscription Policy explains how subscriptions work at Tecton Ketones and outlines your rights and responsibilities when enrolling in a recurring subscription. By purchasing a subscription through TectonKetones.com, you agree to the terms below, in addition to our Terms of Service, Privacy Policy, Return & Refund Policy, and Shipping Policy.

1. Subscription Enrollment & Authorization

When you purchase a subscription, you authorize Harmony Products LLC d/b/a Tecton Ketones and its payment processors to securely store your payment method and automatically charge it on a recurring basis according to the delivery schedule you select at checkout.

Subscription pricing, billing frequency, and renewal terms are clearly disclosed prior to checkout completion. By completing your purchase, you provide affirmative consent to recurring charges.

2. Automatic Renewals & Billing

Subscriptions automatically renew unless canceled by the customer.

Your payment method will be charged automatically based on your selected delivery frequency. Charges may occur up to 24 hours prior to shipment to allow for order processing and fulfillment.

Billing amounts may vary due to changes in applicable taxes, discounts, or promotions, which will be reflected at the time of charge.

3. Managing Your Subscription

You may manage your subscription at any time by logging into your customer account on tectonketones.com and navigating to the Subscriptions section.

Available actions include:

Canceling your subscription
Pausing your subscription
Skipping a scheduled delivery
Changing delivery frequency
Updating product selection or quantity

If you experience difficulty accessing your account, please contact our support team before your next scheduled refill date.

4. Cancellation Policy

You may cancel your subscription at any time. There are no cancellation fees.

To avoid being charged for an upcoming subscription order, cancellations must be completed at least one (1) day prior to your next scheduled refill date.

Subscription orders may be processed and charged up to 24 hours prior to shipment.

Once a subscription order has been processed, it cannot be canceled, modified, or refunded, except as otherwise stated in our Return & Refund Policy.

5. Subscription Modifications

Changes to your subscription, including product selection, quantity, or delivery schedule, must be made at least one (1) day prior to the next scheduled refill date to apply to the upcoming order.

Changes made after this cutoff will apply to future orders only.

6. Pausing or Skipping Deliveries

You may pause or skip a subscription delivery at any time through your account dashboard, provided the action is taken before the next refill processing date.

Paused subscriptions will not be charged or shipped until resumed by the customer.

7. Courtesy Refill Reminders

We may send a courtesy reminder email approximately seven (7) days prior to your scheduled refill date.

It is the customer’s responsibility to manage their subscription prior to processing.

8. Refunds & Returns on Subscription Orders

Subscription orders are governed by our Return & Refund Policy; however, subscription orders are not eligible for return or refund once processed or shipped, except where otherwise required by law.

Orders that have already been processed or shipped are not eligible for cancellation or refund. Subscription enrollment does not alter refund eligibility or return conditions.

9. Customer Responsibility

By enrolling in a subscription, you acknowledge and agree that:

Your payment method will be charged automatically on a recurring basis
Subscription charges occur according to your selected schedule
It is your responsibility to manage or cancel your subscription prior to the refill cutoff

10. Changes to This Policy

We reserve the right to update or modify this Subscription Policy at any time. Changes will be posted on this page and will apply to future subscription orders.

Your continued participation in a subscription after any changes constitutes acceptance of the updated policy.